Thursday, November 29, 2012
Specialist Alternate Channel at Etisalat Nigeria
Posted on 6:38 AM by Unknown
JOB TITLE: SPECIALIST.ALTERNATE CHANNEL
LOCATION: LAGOS, NG
DATE POSTED: 26 NOVEMBER 2012
FUNCTION
JOB SUMMARY
Monitor implementation of the Alternate Channel strategy (including DAC Direct Alternate Channel - and DAL Dealer Activation Line), centrally manage Trade Key Account (TKA) partners and support regional Alternate Channels teams in achievement of revenue goals on all products, in particular, electronic airtime (E-TopUp)
PRINCIPAL FUNCTIONS
STRATEGY DEVELOPMENT AND IMPLEMENTATION:
Analyze current sales trends to determine required intervention schemes and initiatives for Alternate Channel DAC outlets, MPoS and TKAs
Prepare Alternate Channel motivations and memos
Conduct quarterly trade visits to sales regions, DAC outlets, MPoS and TKAs
Generate weekly and monthly reports on ongoing sales initiatives
Monitor and ensure E-TopUp purchases across sales regions by other channels and agents Field Sales Officers (FSOs), Sales Canvassers, Commercial Telephone Operators (CTOs), Trade Agents, etc
Monitor competition activities
ACCOUNT MANAGEMENT:
Manage and review TKA performance, policies, processes and incentives
Identify gaps and organize training, meetings and conferences for TKAs and Virtual Airtime Distribution (VAD) partners
Monitor implementation of TKA strategy, promos and activities
Ensure regional teams adhere to policies and processes while achieving targets
TRAINING:
Prepare training slides for TKAs/ DAC outlets on new initiatives
Organize Train-the-Trainer sessions for regional Alternate Channel staff in conjunction with the Sales Support team
Co-ordinate activities for Alternate Channel meetings and conferences
DAC/ DAL MANAGEMENT:
Generate weekly and monthly reports on DAC outlets and MPoS sales activities
Issue complimentary lines to newly appointed TKAs, DAC outlets and MPoS and prepare monthly airtime crediting schedules
Develop monthly DAC signage incentive payment template
Monitor DAL activations by Distribution Partners (DPs) and ensure timely payment of all incentives
PERFORMANCE MANAGEMENT:
Centrally manage contract administration for TKAs, DAC outlets and MPoS
Co-ordinate with Legal, Finance and Regional Sales teams to execute terminate process for under-performing TKAs
Review Alternate Channel manuals, policies and processes as and when required
EDUCATIONAL REQUIREMENTS
First degree
EXPERIENCE, SKILLS & COMPETENCIES
Between three (3 and five (5 years directly relevant post-NYSC Sales experience, with at least most recent two (2 years in a telecoms business environment
IDEAL CANDIDATE MUST BE ABLE TO DEMONSTRATE:
Strong channel management experience
Excellent business writing, communication and reporting skills
Proficiency in MS Office including Word and Excel
EMPLOYMENT STATUS: PERMANENT
CLICK HERE TO APPLY
LOCATION: LAGOS, NG
DATE POSTED: 26 NOVEMBER 2012
FUNCTION
JOB SUMMARY
Monitor implementation of the Alternate Channel strategy (including DAC Direct Alternate Channel - and DAL Dealer Activation Line), centrally manage Trade Key Account (TKA) partners and support regional Alternate Channels teams in achievement of revenue goals on all products, in particular, electronic airtime (E-TopUp)
PRINCIPAL FUNCTIONS
STRATEGY DEVELOPMENT AND IMPLEMENTATION:
Analyze current sales trends to determine required intervention schemes and initiatives for Alternate Channel DAC outlets, MPoS and TKAs
Prepare Alternate Channel motivations and memos
Conduct quarterly trade visits to sales regions, DAC outlets, MPoS and TKAs
Generate weekly and monthly reports on ongoing sales initiatives
Monitor and ensure E-TopUp purchases across sales regions by other channels and agents Field Sales Officers (FSOs), Sales Canvassers, Commercial Telephone Operators (CTOs), Trade Agents, etc
Monitor competition activities
ACCOUNT MANAGEMENT:
Manage and review TKA performance, policies, processes and incentives
Identify gaps and organize training, meetings and conferences for TKAs and Virtual Airtime Distribution (VAD) partners
Monitor implementation of TKA strategy, promos and activities
Ensure regional teams adhere to policies and processes while achieving targets
TRAINING:
Prepare training slides for TKAs/ DAC outlets on new initiatives
Organize Train-the-Trainer sessions for regional Alternate Channel staff in conjunction with the Sales Support team
Co-ordinate activities for Alternate Channel meetings and conferences
DAC/ DAL MANAGEMENT:
Generate weekly and monthly reports on DAC outlets and MPoS sales activities
Issue complimentary lines to newly appointed TKAs, DAC outlets and MPoS and prepare monthly airtime crediting schedules
Develop monthly DAC signage incentive payment template
Monitor DAL activations by Distribution Partners (DPs) and ensure timely payment of all incentives
PERFORMANCE MANAGEMENT:
Centrally manage contract administration for TKAs, DAC outlets and MPoS
Co-ordinate with Legal, Finance and Regional Sales teams to execute terminate process for under-performing TKAs
Review Alternate Channel manuals, policies and processes as and when required
EDUCATIONAL REQUIREMENTS
First degree
EXPERIENCE, SKILLS & COMPETENCIES
Between three (3 and five (5 years directly relevant post-NYSC Sales experience, with at least most recent two (2 years in a telecoms business environment
IDEAL CANDIDATE MUST BE ABLE TO DEMONSTRATE:
Strong channel management experience
Excellent business writing, communication and reporting skills
Proficiency in MS Office including Word and Excel
EMPLOYMENT STATUS: PERMANENT
CLICK HERE TO APPLY
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Labels:
Etisalat Nigeria,
Specialist Alternate Channel
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