The job holder will be responsible for planning and managing the marketing and credit related activities for the Micro Finance Banking group including customer segmentation, MIS, marketing planning, and product development in order to grow the bank’s product portfolio and market share.

Leading all activities related to the bank’s marketing and credit strategy function

Managing all aspects of product development from the concept creation to the launching phase

Managing and overseeing the Customer Relationship Management unit and its

Managing and overseeing the Market Intelligence Unit by establishing clear

marketing objectives and monitoring competition. 

Performing managerial and supervisory responsibilities at the department level as per the bank’s standards

Performing other tasks as required

Monitoring and evaluating the performance of team members

Ensuring compliance with defined operational guidelines

Conducting routine assessment of team member's competency and recommending training programs to address identified gaps

Effectively allocating resources to jobholders within the department

Providing clear interpretation of departmental goals and individual roles

Understanding and managing team’s part in the accomplishment of overall company’s goals

Providing clear direction and mentoring to direct reports

Ensuring adherence to defined policies and procedures

Assessing subordinates’ training needs and ensuring prompt bridging of identified gaps by recommending relevant training programs

Ensuring adherence to best standards and practices within the department

Creativities (Improvement/Innovation inherent)

Effectively re-engineering existing processes to reflect banking industry standards

Proactively identifying and eliminating inefficiencies within the department

Significantly upgrading team’s performance in line with the overall company

Predetermining policies and procedures

Developing operational policies, guidelines and quality control

Defining and allocating targets

A good MSc preferably in Marketing, Economics or an MBA

Professional Qualification is an added advantage

At least 5 years working experience, 3 of which should be at top management in

the banking industry

In depth knowledge of and ability to implement CBN’s Micro Finance regulations

Detailed understanding of Risk, Credit analysis and Principles of Lending and

Credit Operations. 

Experience in a bank market branch is compulsory

Public financial Management

Strategic plan development and implementation

Employee Performance Management

Research and economic analysis skills

Strong writing, presentation and analytical skills

Strong leadership and motivational skills

Multitasking and delegating abilities

Good planning, organisational and time management skills

Problem-solving and decision making skills

General Working Conditions

Normal hours

Will be required to conduct visits to stakeholders’ offices

May be required to work extended work hours

Discovery Cycle Professionals

3rd Floor (left wing) Mallam Shehu Plaza, Plot 365, Obafemi Awolowo Way, Jabi District, Abuja (FCT) - Nigeria

Phone: +234 (0) 9 291 2294 | +234 (0) 806 602 6145 

E-mail: info@discoveryng.com