- Attend to customer enquiries promptly and efficiently

- Process internet banking service and e-products requested

- Issue banker’s signature confirmation and reference letter as required

- Refer customer request beyond his/her limit to appropriate authority

- Perform other duties as assigned by Business Service Manager

- Good customer service care

- Good problem solving skills

- Good documentation and record keeping

- Good reading and listening skills

- HND Graduate Only (Minimum Lower Credit)

Age: Not more than 30 years

- Experience in banking industry will be an added advantage

- Processing opening, reactivation and closure of account’s

- File customer’s records

- Process ATM cards for customers

- Replace lost/expired customer instruments such as ATM Cards, Cheque books etc

- Perform other duties as assigned by Transactions Service Team Lead

- Good customer service orientation

- Good problem solving skills

- Proficient in the use of MS Office

- Good oral and written communication skills

- Direct supervision of outsourced security guards attached to the branches

- Ensure strict compliance with security and safety policies. Ensure regulatory compliance in the branch and report infractions to the Chief Security Officer

- Monitor and ensure armed police presence in the branch as requested by management

- Coordinate emergency response activities in the branch

- Where required, effect the arrest of any persons who may have acted criminally against the interest of the bank.

- Provide basic customer service assistance to customers within the banking hall under the supervision of the branch head

- OND with 2 years working experience in the security industry/SSCE with 5 years working security experience

Age: Not less than 28 and not more than 40 years as at time applying.

Interested candidates should send their Resume to recruitment@whytecleon.com, quoting position sought as subject of the email, not later than 3 weeks from the date of this publication.